Refund Policy

 

Welcome to the Fa Allure Refund Policy page. We want your shopping experience with us to be satisfactory, which is why we have established specific conditions for refunds, depending on where you live.

 

For customers in Manitoba Refund conditions

 

• You can request a refund within 30 days of purchase.

• Returned items must be in their original condition, unworn and with tags still attached.

• Return costs are the responsibility of the customer, except in the event of a product defect.

 

Reimbursement process

 

1. Contact our customer service to inform of your refund request.

2. Send the item to the address provided by our team.

3. Once the item is received and verified, we will issue a refund within 7 business days.

 

For customers outside of Manitoba Refund conditions

 

• You can request a refund within 45 days of purchase.

• Returned items must be in their original condition, unworn and with tags still attached.

• Return costs are the responsibility of the customer, except in the event of a product defect.

 

Reimbursement process

 

1. Contact our customer service to inform of your refund request.

2. Send the item to the address provided by our team.

3. Upon receipt and verification of the item, we will issue a refund within 10 working days.

 

Thank you for choosing Fa Allure. If you have any additional questions regarding our refund policy, please do not hesitate to contact us.